Customer Service

Privacy Statement

A. Daigger & Company has created this privacy statement in order to demonstrate our firm commitment to privacy. The following discloses our information gathering and dissemination practices for this Website: Daigger Laboratory Supplies Online.

We use your IP address to help diagnose problems with our server, and to administer our Website.

Our site uses cookies to keep track of your shopping cart. We may use cookies to deliver content specific to your interests and to save your password so you don't have to re-enter it each time you visit our site.

Our site's registration form requires users to give us contact information (like name and e-mail address). We use customer contact information from the registration form to send the user information about our company. The customer's contact information is also used to contact the visitor when necessary. Users may opt-out of receiving future mailings; see the choice/opt-out section below.

This site contains links to other sites. Daigger Laboratory Supplies Online is not responsible for the privacy practices or the content of such Websites.

Our site uses an order form for customers to request information, products, and services. We collect visitor's contact information (like e-mail address) and financial information (like their account or credit card numbers). Contact information from the order form is used to send orders and information about our company to our customers. The customer's contact information is also used to get in touch with the visitor when necessary. Users may opt-out of receiving future mailings; see the choice/opt-out section below. Financial information that is collecte is used to bill the user for products and services.

Our online surveys ask visitors for contact information (like e-mail address) and demographic information (like their zip code, age, or income level). We use contact data from our surveys to send the user information about our company. The customer's contact information is also used to contact the visitor when necessary. Users may opt-out of receiving future mailings; see the choice/opt-out section below. Demographic and profile data is also collected at our site. We use this data to tailor our visitor's experience at our site, showing them content that we think they might be interested in, and displaying the content according to their preferences.

Daigger occasionally shares its mailing list with companies that might be of interest to you. If you prefer not to share your name, call customer service at 1-800-621-7193 or send us a copy of our printed mailing address as it appears on your Daigger catalog along with your request, or email your name, company name and address to opt-out@daigger.com.

Security

This site has security measures in place to protect the loss, misuse and alteration of the information under our control. We use SSL security, a highly effective and recognized software that encrypts transactions as they are in transit to and from our servers. Additionally, we have purchased a Verisign (an independent third party licensing service) license to ensure the security of our site.

Communications

Our site provides users the opportunity to opt-out of receiving communications from us at the point where we request information about the visitor.

This site gives users the following options for removing their information from our database to not receive future communications or to no longer receive our service.

Email daigger@daigger.com
You can send mail to the following postal address:
620 Lakeview Parkway, Vernon Hills, IL 60061
Call Daigger directly at 800-621-7193

Mail Corrections

This site gives users the following options for changing and modifying information previously provided.

Complete mail list update form
Send mail to the following postal address: 620 Lakeview Parkway, Vernon Hills, IL 60061
Call the following telephone number: 800-621-7193

Contacting the Website

If you have any questions about this privacy statement, the practices of this site, or your dealings with this Website, you can contact:

A. Daigger & Company
Attn: Marketing
620 Lakeview Parkway
Vernon Hills, IL 60061
daigger@daigger.com