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FAQs

Are there job opportunities at Daigger?How can I become an international dealer for Daigger?How can I get my products distributed or sold through Daigger's website?How does Daigger determine which items to sell? Where can I find out more about Daigger as a company? Who are on the Daigger sales team?Can Daigger invoice me?Can I change my payment method from a credit card to open terms?Can I get a statement for all outstanding invoices?Can I pay my invoice with a credit card?Can I print a copy of an invoice?Can I transfer my balance to another credit card?Does Daigger offer open credit terms to non-US customers?Does Daigger offer open credit terms?How can I increase my credit limit?How can I see my payment or billing information?If I'm a tax-exempt customer, will I be charged taxes?Is the shipping free paying with credit card?Is there a way I can reactivate a credit card that has been previously declined?What if there is an incorrect charge to my account? What is Daigger's refund policy? What methods of payment does Daigger accept?What should I do if my credit card is declined?When am I billed for my order?Are the prices in the current catalog the same as the prices online? Can Daigger cross reference competitor catalog numbers?Can I print a copy of an invoice?Daigger's catalog is smaller than Fisher and VWR. Does that mean Daigger carries less products?Do you ship your catalog internationally, or is it only available for US companies?Does Daigger offer other products not listed on the website or catalog?Does Daigger sell the same products as Fisher and VWR?How can I return defective merchandise?How do I get a copy of your printed catalog?Is everything I see in the catalog available online?Can I fax in an order?Is everything I see on the web site listed in the catalog?Can I request that you carry something I want?How can I return defective merchandise?How can I submit feedback about the web site (or anything else)?How do I contact Daigger's Customer Support team? What is Daigger's mailing address?What is Daigger's phone number?Where can I provide suggestions or comments?Who are on the Daigger sales team?Who can I contact if I would like to discuss business opportunities with Daigger?Do you ship your catalog internationally, or is it only available for US companies?Does Daigger offer open credit terms to non-US customers?Does Daigger sell its products outside of the United States?How can I become an international dealer for Daigger?How can I return defective merchandise?Does Daigger have an Android or iPhone app?Can I change the email address associated with my account? Can I pull my invoice or packing list off the website?Does Daigger share or sell my personal information with any other companies?How can I return defective merchandise?How do I add a user to my company account to make company purchases?How do I edit information stored in my account?How do I find out who my sales rep is?How do I unsubscribe from your email list?I forgot my password. Help!I placed an order through the phone. Can I see it online?I'm having trouble logging in to this site. Now what?What information is required for me to make a purchase on your site?When should I log out?Can I call in an order?Can I email in an order?Can I mail in an order?Can I order from Daigger with Fisher and VWR part numbers?Can I order under competitor catalog numbers?Can I request a quote online?Do I need to create an online account to order from Daigger?Do you guarantee that my order will be processed and fulfilled?Does Daigger participate in GSA pricing?Does Daigger provide receipts for orders?How are shipping fees calculated?How are taxes calculated?How can I access the Daigger Cross Reference?How can I quickly re-order what I ordered last month?How can I return defective merchandise?How do I view my GSA and Contract Prices online?How many items can my online shopping cart hold?I just placed an order and need to cancel it. Can I do this?I placed an order through the phone. Can I see it online?If I place an order online, is there a chance it may not be in stock?What are Contract Prices?What are GSA Prices?What do I do if my order never arrived as planned?Why are the Daigger prices so great?What happens if I need something delivered immediately?What happens if I submitted an order with an incorrect physical ship-to address?What is the Daigger Cross Reference?Why do the web part numbers begin with the EF prefix instead of the part numbers in the print catalog?Why don't I see my contract pricing online?Is my personal information secure?Is my shopping cart secure?What personal information does Daigger keep on file, and how is it used?How can I tell if I am eligible for a promotion?Where can I read the Daigger's Terms of Service and Privacy statements?Are Material Safety Data Sheet (MSDS) available on the website?Can Daigger cross reference competitor catalog numbers?Can I order from Daigger with Fisher and VWR part numbers?Can I order under competitor catalog numbers?Can I pull special documents (Certificate of Origin, SLI or SED) off your website? Who can I contact for these documents?Can I request that you carry something I want?Do any of the manufacturers offer rebates on purchases?Does Daigger offer other products not listed on the website or catalog?Does Daigger proactively alert me to manufacture recalls?Does Daigger sell its products outside of the United States?Does Daigger sell the same products as Fisher and VWR?Does Daigger test the products that it carries?How can I access the Daigger Cross Reference?How can I get my products distributed or sold through Daigger's website?How can I request a Certificate of Analysis (COA)?How can I return defective merchandise?How does Daigger determine which items to sell? How often does Daigger discontinue items?If I place an order online, is there a chance it may not be in stock?Is everything I see on the web site listed in the catalog?Is there a way to be alerted when new items are added?What is the Daigger Cross Reference?Why do the web part numbers begin with the EF prefix instead of the part numbers in the print catalog?Does Daigger ever offer promotions or specials?Does Daigger have a newsletter?Does Daigger sell gift cards?How can I view the current promotions and specials?Is there a way to be updated when Daigger has a new promotion?Are there job opportunities at Daigger?Does Daigger have a newsletter?Does Daigger participate in GSA pricing?How can I return defective merchandise?How does Daigger determine which items to sell? I forgot my password. Help!Is everything I see in the catalog available online?Is my personal information secure?What is Daigger's phone number?Where can I find out more about Daigger as a company? Can I request a quote online?How can I create a customized list of products?How can I navigate through the Daigger website to find the products I need?How can I submit feedback about the web site (or anything else)?How do I view my GSA and Contract Prices online?How many items can my online shopping cart hold?I need to get tracking information on an order. How do I do this online?What is the Order Pad that I see at the top of every page?Where can I provide suggestions or comments?Which internet browsers does Daigger.com support?
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